Better outcomes for customers and employees—every organization that works like tomorrow places this goal at the top of the must-do list for 2020 and beyond. That's why Kofax and Cognigy have formed a strategic alliance to integrate their respective technology solutions. Organizations can realize the benefits of end-to-end automation with Kofax, while creating more frictionless customer/employee engagement though omnichannel input channels – such as voice and chat – provided through Cognigy. Read this paper to learn more.