9 out of 10 companies (88%) agree that in five years, their company will know more about customer habits from connected devices than they will from other forms of first-party data. (ESG Report 2019).

Given this exponential rise of smart mobility and use of social media has made consumers more aware and sensitive to how they can interact with brands. We call this new reality, the Experience Economy.

Register for this exclusive event to know how you can:

1. Establish seamless Omni-channel service options for phone, e-mail, chat, self-service
2. Increase agent effectiveness & personalization with single view of the customer using contact center
3. Provide differentiated service with policy automation, field service, chatbots and co-browse
4. Leverage knowledge to improve service and to drive customer self-help