Bpm’online service is intelligent service management platform to accelerate service delivery and customer delight. Bpm’online offers out-of-the-box processes for full-cycle service management based on industry best practices.

Bpm’online service enables organizations to deliver end-to-end omnichannel customer communications improving the speed of request resolution while providing high-touch customer experiences. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.