Following the insights drawn from our Connected Living ​I and II Global Consumer Surveys on the mobile consumer experience with smartphones, Gemalto is delighted to present a third chapter that explores end-user expectations of what the IoT landscape will be in 2030.This study involved 2,500 consumers from Brazil, China, France, Germany, Japan, the US and the UK.

The aim of the survey is to provide insights to those involved in the ever-evolving consumer IoT (C-IOT) industry, and more generally, to the IoT ecosystem at large – encompassing smartphone makers, IoT device makers, and service providers – on what issues they should be addressing. Understanding these expectations will help unlock the full potential of IoT devices and related smart services that could potentially be developed for customers.