Without a doubt, COVID-19 has disrupted operations and will have long-term impact on how we work. Remote working is likely to become a mainstream mode of working after the event, and organizations should expect this to be a permanent and persistent pattern in their workplace and prepare for this long-term shift.

Read the Gartner Report: Coronavirus (COVID-19) Outbreak: Short-and Long-Term Actions for CIOs to discover best practices for your IT organization.