A recent Dell study showed that “organizations actively using big data, cloud, and mobility enjoy up to 53% higher revenue growth than those that have not invested in these technologies.” Their success also comes from using technology in a way that delivers tangible benefits to their customers.

Companies must rethink their processes and keep up with the digital age to enhance their online customer experience. One of the fields facilitating a successful digital transformation is enterprise architecture.

This white paper will walk through how to drive change and foster IT and business transformation in four steps:

Define company strategy
Support consistent business transformation while taking into account customer experience
Plan IT transformation by comparing multiple transformation scenarios
Mitigate transformation risks