As healthcare providers continually identify opportunities for clinical system improvement within their health facilities, inefficient collaboration within multi-professional teams is a major challenge. The fact is, when clinicians lack real-time access to one another and important health-related information, it negatively impacts workflow.

This paper outlines how mobile unified communications (UC) helps improve care team collaboration, care coordination, and the overall patient experience by supporting end user workflow actions with secure, easy-to-use mobile collaboration tools.