IDC InfoBrief: Keep Customer Experience Central to your Digital Transformation Plans

In spite of their continuous digital transformation (DX) efforts, only 19% of the organizations believe that they are able to disrupt their market with new digital technologies. All others believe that their DX journey is incomplete. Read this IDC InfoBrief to discover the obstacles these companies face and how to tackle them.

Posted Date: January 25, 2019
View More