Do you know the benchmark standards for optimal customer support?

With data collected from 45,000 Zendesk customers in over 140 countries, we’ve identified the benchmarks for delivering best-in-class customer support, and how omnichannel customers consistently beat the industry standards.

Join Zendesk experts Cheryl Neoh, Senior Product Marketing Manager, SMB and Carson Adler, SMB Customer Experience Team Lead as they detail the findings & insights from our latest benchmark data. We have identified what separates top performers and outlined how to scale your customer service efforts over the next 12 months.