LogMeIn, Inc. introduced the new A.I. powered Bold360 product portfolio. Seamlessly bringing together chatbots and human agents, the new Bold360 leverages artificial intelligence across both self-service and agent-assisted engagement channels to deliver dramatically better customer experiences. Together with the leading Bold360 intelligent customer engagement platform, the Bold360 family now includes Bold360 ai, a conversational chatbot and virtual customer assistant solution that makes self-service more engaging and intuitive than ever before. By adding A.I. across channels, LogMeIn is empowering companies to deliver the more humanized, personalized and consistent experiences today’s digital first customer demands.
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