Digital transformation is all about disruption. Whether that disruption is beneficial or devastating depends entirely upon where you find yourself on the wave—surfing happily at the crest or getting crushed at the bottom of a breaker.

The question then becomes how to ensure digital transformation is a friend, not an enemy. In this in-depth review of the factors around digital transformation, the following topics will help determine if an organization’s digital transformation is far more than a new way of thinking or a one-off initiative, but a vital part of the corporate DNA