Today insurance companies are dealing with high volumes of digital media associated with the claims initiation and claims investigation process. The increasing quantity and variety of content, much of it unstructured, is leading to costly processing times and dissatisfied customers.

Join Sandy Kemsley, BPM Architect and Industry Analyst along with Dave Giordano, Founder & Insurance Practice Lead at TSG, for a discussion on how to improve customer retention and increase efficiency in the claims experience.