Oracle
Oracle CS ConnectX: Oracle Service Cloud– Service Usage Metrics
22 Apr 2021 - 10:30AM IST;1:00PM SGT;3:00PM AEST

In this session, learn about Service Usage Metrics. Released with Service Cloud version 20B, this feature for the Agent BUI allows site administrators to view information about Tier 1-3 Session and Seat usage for your site.

This session is hosted by Alex Patison, the JAPAC Service Cloud specialist with James McDowell, Senior Product Manager.

Posted Date: April 19, 2021
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