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Reimagine Customer Experience: Reinvent Your Business Model
Reimagine Customer Experience: Reinvent Your Business Model
15 Nov 2017 - Auckland, New Zealand
Some organisations are reimagining the Customer Experience by prioritising creating emotional connections with customers and employees. Others by unlocking the value of data. Through both strategies, a reinvention of the business model can emerge. Join Oracle for an interactive discussion with their guest speaker, Pete Doherty, Head of Service Development and Kristi Mansfield, Oracle’s Director CX Strategy & Transformation.