Today, 80% of customers say the experience a company provides is as important as its products, yet customer service organisations are often unable to rise to the challenge. For companies to truly compete on service, they must find scalable ways to quickly resolve low-level questions, navigate complex processes, and leverage intelligence to deliver great customer service experiences.Come along to this informative breakfast event to hear how you can help your customers in more intuitive, seamless ways using Einstein Bots for Service, Salesforce's AI-powered bots for customer service.
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