Event | Applications
Axway

In today’s world, digital transformation needs to happen fast, not yesterday. Ever wondered if your current Managed File Transfer (MFT) is up to scratch in the current digital era? This session aims...

Read MorePublished: 22/07/2019
Webinar | Applications
Tableau Software

Our love for music is woven into our societal DNA—connecting us from afar and strengthening relationships. Within each hit record, concert set list, and summer playlist, there are countless memories...

Read MorePublished: 22/07/2019
Whitepaper | Applications
Appian

Forrester’s evaluation of the Digital Process Automation For Deep Deployments (or, “DPA Deep”) market looks at platform vendors that can address complex process requirements with low-code development...

Read MorePublished: 22/07/2019
Whitepaper | Applications
CallMiner

Quality management (QM) is a mission-critical function in your contact center, but prominently it has always been a manual task, even with traditional QM solutions that have provided a workflow for...

Read MorePublished: 22/07/2019
Whitepaper | Applications
CallMiner

Most organizations record customer calls and capture other channel’s interactions for quality assurance purposes. But they ignore the huge insight this same information into providing better customer...

Read MorePublished: 22/07/2019
Webinar | Applications
ServiceNow

Why better customer service starts where CRM ends

24 Jul 2019 - 11:30AM SGT; 1:30PM AEST

Many companies are stuck in a model focused on call reaction management. CRM is important but not enough, as the agent frequently can’t resolve the issue and a reactive service approach doesn’t value...

Read MorePublished: 22/07/2019
Whitepaper | Applications
JDA

For over 30 years, JDA has been the leading provider of end-to-end, integrated retail and supply chain planning and execution solutions. Our heritage, customer base and industry expertise have...

Read MorePublished: 19/07/2019
Event | Applications
Salesforce.com

Service Edge Summit 2019 | Sydney

28 Aug 2019 - Sydney, Australia

Join Salesforce for a morning of inspiring and game-changing dialogue with some of the service industry’s most dynamic leaders. There will be conversations with trailblazing innovators who are...

Read MorePublished: 19/07/2019
Event | Applications
Salesforce.com

Salesforce Basecamp 2019 | Brisbane

21 Aug 2019 - Brisbane, Australia

Join the Basecamp Brisbane for a day of networking, inspiration, learning and fun and hear from Trailblazers who are transforming their businesses with Salesforce. Customer speakers will reveal their...

Read MorePublished: 19/07/2019
Event | Applications
Salesforce.com

Service Edge Summit 2019 | Melbourne

17 Sep 2019 - Melbourne, Australia

Join Salesforce for a morning of inspiring and game-changing dialogue with some of the service industry’s most dynamic leaders. There will be conversations with trailblazing innovators who are...

Read MorePublished: 19/07/2019
Event | Applications
Salesforce.com

Join Salesforce for a morning of inspiring and game-changing dialogue with some of the service industry’s most dynamic leaders. There will be conversations with trailblazing innovators who are...

Read MorePublished: 19/07/2019
Event | Applications
Salesforce.com

Salesforce helps small businesses around Malaysia become Trailblazers by staying one step ahead of their competitors.

Join Salesforce at the Small Business Trailblazer Breakfast where you’ll...

Read MorePublished: 19/07/2019
Event | Applications
Salesforce.com

Service Edge Summit 2019 | Delhi

20 Aug 2019 - Delhi, India

Join Salesforce for a morning of inspiring and game-changing dialogue with some of the service industry’s most dynamic leaders. There will be conversations with trailblazing innovators who are...

Read MorePublished: 19/07/2019
Event | Applications
Salesforce.com

Are you ready to take your business to the next level by putting your customer at the centre of everything you do? Join us at the Salesforce Business Strategy Series to hear from some of our customers...

Read MorePublished: 19/07/2019
Event | Applications
Cloudera

Cloudera Sessions forum 2019 | Melbourne

28 Aug 2019 - Melbourne, Australia

Join the Cloudera Sessions forum 2019 landing in Australia in August! At Cloudera Sessions, you will uncover how the enterprise data cloud delivers actionable insights from complex data anywhere, from...

Read MorePublished: 19/07/2019
Event | Applications
Cloudera

Cloudera Sessions forum 2019 | Sydney

26 Aug 2019 - Sydney, Australia

Join the Cloudera Sessions forum 2019 landing in Australia in August! At Cloudera Sessions, you will uncover how the enterprise data cloud delivers actionable insights from complex data anywhere, from...

Read MorePublished: 19/07/2019
Webinar | Applications
Zendesk

What’s New at Zendesk: September 2019 – Asia Pacific

12 Sep 2019 - 12:30PM SGT; 3:30PM AEST

We’re always looking for new ways to help you improve and scale your customer experience with Zendesk, so we’re excited to share the latest and greatest features during our What’s New...

Read MorePublished: 19/07/2019
Webinar | Applications
Zendesk

Your support team receives every question, complaint, and suggestion for your business, but how do you take advantage of all that incoming information? High-performing support organizations start at...

Read MorePublished: 19/07/2019
Event | Applications
Appway

Join Appway's exclusive, invite-only CLM panel discussion and networking reception. With participation limited to a select group of private banking and wealth management professionals, this is a...

Read MorePublished: 19/07/2019
Event | Applications
Nintex

Processes are at the heart of every organisation. They may not be written, organised, or approved, but processes are there. And if they haven’t been properly defined and described, then it is...

Read MorePublished: 18/07/2019
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