Learn all about objectives, infrastructure, decision points, and challenges in Fifth Quadrant's ANZ Contact Centre Cloud Migration e-Book.

Not so long ago, contact centers existed in a single building, where all agents sat, operations worked, and data centers whirred away. The on-premises, legacy architecture was limiting: basic features...

Given ongoing challenges of disruption, some S&OP processes may be constrained while other elements are proven essential to planning with agility. One of the key benefits of S&OP is collaboration...

A dialogue with the FinTech Alliance Philippines, FinTech Association of Hong Kong, InvestHK, and Alibaba Cloud Philippines, “Digital Banking: Strength in Numbers towards Financial Inclusion” will...

In this “3rd-Generation BI: Unlocking All the Possibility in Your Data” white paper, you’ll discover how Qlik’s radically different approach to BI finally delivers on the promise of data-driven...

Qlik Sense is a complete data analytics platform that sets the benchmark for a new generation of analytics. With its one-of-a-kind associative analytics engine, sophisticated AI, and high performance...

In the wake of the challenges and disruption that came with 2020, HR organizations have been forced to a new reality: where employees work from anywhere and paper processes have gone...

Say goodbye to data silos, and accelerate your journey towards a modern data warehouse in Azure. Analytics in a Day workshop is a great way to learn and get started on Azure Synapse Analytics, with...

Microsoft in partnership with Just Analytics are pleased to invite you to a free 1-day workshop covering the capabilities of Power BI. The goal of this informational session is to help you understand...

Microsoft Power Platform Virtual Training Day: Fundamentals will cover everything you need to know about building and managing innovative business solutions so your organisation is ready for whatever...

The workshop aims to bring awareness of advanced capabilities available in Excel, to empower Modern Excel analysts to see what’s possible, to explore how Excel & Power BI are best used together and...

In 2020, the world experienced a shift that affected everyone. This event paved way for digital acceleration in our nation. As we go through this new age, Microsoft foresaw the need to nurture digital...

Throughout the years we have partnered with different communities with one goal, to empower every person and every organization on the planet to achieve more. We brought this mission to communities...

This breakout segment will cover some of the key transformations and the latest technologies aligned to stimulating government and industry transformation. See the possibilities of smart critical...

Microsoft Power Platform Virtual Training Day: Fundamentals will cover everything you need to know about building and managing innovative business solutions so your organisation is ready for whatever...

Microsoft in partnership with Advaiya Solutions Inc. are pleased to invite you to a free 1-day workshop covering the capabilities of Power BI. The goal of this informational session is to help you...

When doubters said that SMS marketing would overwhelm and alienate customers, construction, property and finance company ABN Group pushed ahead and found the opposite was true.

Paying close...

Great customer experiences that are personal - not just personalised are simple in theory but can be difficult to deliver in reality.

In 2021, 91% of customers say they’re more likely to make...

Attend this webinar to learn about the latest trends impacting customer service professionals around the world.

Alfresco’s containerized deployment embraces Docker and Kubernetes to offer significant benefits to organizations. Alfresco provides agile and open platforms to aid customers with their digital...