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    New Product|Unified Comms

    VIPedge®

    Access robust communication features without having to own and maintain an onsite telephone system. Whether you want to conserve capital or simply free your IT talent for other things than running the...

    New Product|Unified Comms

    ShoreTel Connect Contact Center

    ShoreTel Connect Contact Center is a powerful yet easy-to-use solution that enables you to build positive customer experiences.

    New Product|Unified Comms

    ShoreTel Edge Gateway

    ShoreTel Edge Gateway effectively mitigates these challenges providing teleworkers secure access to ShoreTel Connect ONSITE.

    New Product|Unified Comms

    ShoreTel Connect Mobility App

    With ShoreTel Connect mobility, not only will they enjoy all the call handling and directory features of their ShoreTel desk phone, they’ll also be able to fully collaborate.

    New Product|Unified Comms

    ShoreTel Connect ONSITE Overview

    ShoreTel Connect ONSITE is easy on IT, delivers great financial returns, and unifies team communication for improved business performance.

    Event|Unified Comms

    Join the Oracle Communications Day in Manila

    08 Nov 2017 - Manila, Philippines

    Created to be focused, rich and stimulating, the Oracle Communications Day gives you a vital learning experience. Oracle invites you to join the Seminar to network with your peers, meet with Oracle...

    Event|Unified Comms

    Oracle Communications Day, Mumbai, India

    02 Nov 2017 - Mumbai, India

    This informative and compelling event will be focusing on sharing and discussing some of the most important technological advances in telecommunications today and the opportunities that these...

    Whitepaper|Unified Comms
    Posted Date:03/10/2017

    Customer Service Pain Points

    Long hold times, scripted-sounding agents and the lack of proactive outreach on the part of many businesses were among the pain points that consumers highlighted in our third annual customer service...

    Whitepaper|Unified Comms
    Posted Date:03/10/2017

    Making Meeting Magic

    Tips for Successful Meetings with Remote Workers.

    Whitepaper|Unified Comms
    Posted Date:03/10/2017

    Minimizing Costs, Maximizing Value of IP Telephony

    IT leaders face the challenge of delivering improved collaboration capabilities while also minimizing cost of operations.

    Whitepaper|Unified Comms
    Posted Date:03/10/2017

    10 Common Misconceptions About Meetings

    Results from the ShoreTel Build a Better Meeting Challenge yielded many useful insights. We summarized the highlights in this report, which challenges some commonly held beliefs about meetings and...

    Whitepaper|Unified Comms
    Posted Date:03/10/2017

    9 Tips for Running a Successful Meeting with Remote Workers

    Some things never change, like the fact that as long as there are companies there will always be meetings. And yet, some things do change, like the way we meet. As workers continue to become more...

    Whitepaper|Unified Comms
    Posted Date:05/09/2017

    A 12-Month Interactive Planning Guide for a New Business Phone System

    ShoreTel Connect ONSITE can help your business become more productive with powerful collaboration tools that make it easier for you to connect with potential prospects., enjoy the simplicity of an...

    New Product|Unified Comms

    Avaya IP Office™ in the Cloud

    Flexible, Powerful Communications for Midsize Businesses. Cloud Delivers Hassle-free Customer Experience Management and Robust UC.

    New Product|Unified Comms

    Interaction Decisions

    Accurately predict future performance and reveal the operational impact of various scenarios and assumptions with Interaction Decisions. It streamlines and enhances the strategic planning process to...

    New Product|Unified Comms

    Interaction Process Automation

    Interactive Intelligence business process automation solution is delivered on an all-in-one platform for complete automation of customer-facing or back-office processes. An all-in-one platform means...

    New Product|Unified Comms

    Interaction Collector

    Your focus on the customer experience doesn’t stop as accounts move into early delinquency. That’s why Interaction Collector is designed as an adjunct to primary billing systems – and capable of...

    Whitepaper|Unified Comms
    Posted Date:04/08/2017

    IPv6

    Unify´s approach to IPv6 is the implementation of both IP stack versions, IPv6 and IPv4 into our solution components, also called Dual-Stack implementations. With that, we provide a maximum of...

    New Product|Unified Comms

    Avaya Equinox™ Experience

    Communications for how and where we work. With the Avaya Equinox™ Experience, communication just got simple, transparent, in context, and user defined.

    New Product|Unified Comms

    Avaya Oceana™ Solution

    The Avaya Oceana™ Solution lets you personalize every step and possibility of customer interactions with your company. This purpose-built single omnichannel solution gives you complete integration and...

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