Webinar | Unified Comms | Telephony
Genesys

BPOs in Asia-Pacific: Reinventing growth

14 Jul 2020 - 12:30PM SGT; 2:30PM AEST

The BPO industry has seen two decades of impressive growth. Lower cost aided by an offshore model has been a key driver of the growth agenda. The transition to digital has long been discussed as a...

Read MorePublished: 06/07/2020
Whitepaper | Unified Comms | Collaboration Solutions
Poly

Modern businesses are making leaps toward digital transformation that enhances communications in a more connected, digitized and efficient workplace.

Read MorePublished: 22/06/2020
Whitepaper | Unified Comms | Meeting Room Systems
Avaya

ZK Research reviews the Avaya IX Collaboration Unit CU360 and finds a sleek, affordable way to take your meeting rooms digital.

Read MorePublished: 10/06/2020
New Product | Unified Comms | Meeting Room Systems
Avaya

The new Avaya IX™ Collaboration Unit CU360 provides an exceptional experience through full HD 1080p video, a 4K camera sensor, along with 4K display support. It delivers dual HD live video and...

Read MorePublished: 10/06/2020
New Product | Unified Comms | Telephony
Poly

CCX 600 is the executive- or manager-class phone of choice in the next-generation CCX phone family of phones. With a 7-inch color touchscreen, Bluetooth, integrated Wi-Fi, and Android 9-powered...

Read MorePublished: 26/05/2020
Whitepaper | Unified Comms | Telephony
CallMiner

Customer experience is rightfully taking a backseat to concerns for health and safety when directly impacted by pandemic challenges. This is, however, a journey from which we will all transition into...

Read MorePublished: 21/05/2020
Whitepaper | Unified Comms | Telephony
CallMiner

It’s time for companies to rethink their approach to make-shift remote work operations, not only to support work-from-home in the near term, but to ensure that their CX remains strong in the face of...

Read MorePublished: 21/05/2020
Whitepaper | Unified Comms | Collaboration Solutions
NICE

With the COVID-19 pandemic comes a monumental transition for contact center agents who are adapting to a work-from-home environment. The need for a tightly coordinated effort between contact center...

Read MorePublished: 19/05/2020
Whitepaper | Unified Comms | Telephony
Mitel

Cloud communications enable users to increase productivity, streamline workflows and collaborate with ease.

Your phone system plays a critical role in your business operations and in your...

Read MorePublished: 08/04/2020
New Product | Unified Comms | Telephony
Poly

Bring people together. Launch big ideas. And make sure everyone at the table can be heard, near or far with Poly signature audio. NoiseBlockAI means speech flows naturally, without interruptions....

Read MorePublished: 08/04/2020
Press Release | Unified Comms | Collaboration Solutions
NTT Limited

NTT Ltd., a world-leading global technology services provider, today announced the launch of its new Cloud Communications division, its center of excellence provisioning cloud communications...

Read MorePublished: 30/03/2020
Press Release | Unified Comms | Collaboration Solutions
Avaya

Avaya Holdings Corp. today announced that Telarus, LLC., master agent of business cloud infrastructure and contact center services, has been named as a master agent for its Avaya Cloud Office™ by...

Read MorePublished: 20/03/2020
Promotion | Unified Comms | Collaboration Solutions
Cisco

Cisco Webex introduces a portfolio of huddle space solutions designed to help your employees collaborate on-demand and to have a seamless, unified experience from the largest conference room to the...

Read MorePublished: 08/01/2020
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