The Lithium platform helps brands connect, engage with, and understand customers by enabling them to respond on social networks and foster engagement on a community they own.
In addition, it empowers brands to build vibrant online communities that drive sales, reduce service costs, accelerate innovation and grow brand advocacy. The Lithium technology delivers a seamless digital customer experience across websites, social channels and mobile devices.
Lithium offers products for Online Communities, Social Listening and Response, Social Media Analytics, and the Klout—an effective tool in driving powerful earned media.
Lithium also provides solutions to industries such as the financial services, retail, high tech, and communications.
Founded in 2001, Lithium now has 400 employees and has global offices in Texas, New York, London, Singapore, Sydney, and Zurich. Its headquarters is in San Francisco, California. For more information on Lithium, visit their website today.