Genesys 2019 CX Leaders Council

2019 CX Leaders Council (CXLC) is an annual gathering of customer experience organisations and leaders from across APAC and beyond. In 2019, Genesys has commissioned APAC-wide Consumer Insights research to explore how consumers really feel about customer experience. At the event, we’ll unveil the findings of this research and explore the growing relationship between technology and customer experience.