Fiat Chrysler Automobiles (FCA US) was at a fork in the road. It could continue with its on-premises customer service solution or move to the cloud.Many businesses find themselves in this situation. While the cloud offers new functionality and adaptability, it can be hard to know when to take the leap. Join us for the first of our “Customer reference calls” series to hear firsthand what it’s like to make the move to cloud.
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